Terms & Conditions

Warranty Information

Thank you for choosing GIO Sports, a brand under the LLC Blaze Sports, as your trusted provider of pickleball paddles and equipment. We are committed to providing high-quality products that meet your sporting needs. To ensure your satisfaction and confidence in our products, we offer the following warranty:

Limited Warranty Coverage:

GIO Sports warrants that all pickleball paddles and equipment sold through gio-sports.com will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. This warranty applies only to the original purchaser and is non-transferable.

Warranty Claims Process:

If you believe your GIO Sports product is defective and covered under warranty, please follow these steps to initiate a warranty claim:

  • Contact our Customer Service team via email at support@gio-sports.com with your proof of purchase and a detailed description of the issue you are experiencing.
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  • Upon receipt of your email, our Customer Service team will review your claim and provide you with further instructions, including any required documentation or photographs.
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  • If your claim is approved, we will provide a replacement product or, at our discretion, repair the defective product free of charge. Please note that shipping costs associated with returning the defective product to us may be your responsibility.
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    Exclusions and Limitations:

    This warranty does not cover damage caused by misuse, abuse, neglect, accidents, improper maintenance, or modification of the product. It also does not cover normal wear and tear or damage resulting from commercial use.

    In no event shall GIO Sports or Blaze Sports be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.

    Legal Rights:

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

    Contact Information:

    For any questions regarding our warranty or to initiate a warranty claim, please contact our Customer Service team at support@gio-sports.com.

    Thank you for choosing GIO Sports. We appreciate your trust in our products and are dedicated to providing you with exceptional customer service and satisfaction.

    1. Acceptance of terms: By accessing this Website, you agree to be bound by these Terms and Conditions, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this Website are protected by applicable copyright and trademark law.
    2. Use license: Permission is granted to temporarily download one copy of the materials (information or software) on Gio Sports' Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
    3. Disclaimer: The materials on Gio Sports' Website are provided on an 'as is' basis. Gio Sports makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
    4. Limitations: In no event shall Gio Sports or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Gio Sports' Website, even if Gio Sports or a Gio Sports authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
    5. Accuracy of materials: The materials appearing on Gio Sports' Website could include technical, typographical, or photographic errors. Gio Sports does not warrant that any of the materials on its Website are accurate, complete, or current. Gio Sports may make changes to the materials contained on its Website at any time without notice. However, Gio Sports does not make any commitment to update the materials.
    6. Links: Gio Sports has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Gio Sports of the site. Use of any such linked website is at the user's own risk.
    7. Modifications: Gio Sports may revise these terms of service for its Website at any time without notice. By using this Website you are agreeing to be bound by the then current version of these Terms and Conditions.
    8. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [your country] and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.